Glia
What is Glia?
Glia provides AI Contact Center Software Solutions designed to upgrade customer experience by automating, assisting, and analyzing every interaction across digital and voice channels with one unified platform. It aims to help organizations build a cost-efficiency powerhouse for the AI era, offering solutions for various industries like banking, healthcare, credit unions, and insurance, and for different roles within a contact center (customers, managers, agents, executives). The platform features a unique 'Priceless Pricing™' model that offers unlimited usage without per-minute, per-seat, or per-token fees.
How to use Glia?
Glia's platform unifies AI and human agents to enhance customer interactions across digital and voice channels. Users leverage AI Virtual Assistants for self-service, AI CoPilots for agents, AI-driven insights for managers and executives, and intelligent routing to optimize customer journeys. The system integrates with existing tech ecosystems to provide a ChannelLess® experience, allowing organizations to automate, assist, and analyze interactions.
Glia's Core Features
AI Virtual Assistants for automated customer self-service
AI CoPilots for agents (coaching, workflow automations, wrap-ups)
AI-driven Insights, Analysis, and Automation for managers
AI-Powered performance management tools for executives
Intelligent Voice (Automate Interactions, Agent CoPilots, Predictive Routing & Transfers, Cognitive Quality Management, AI-Powered Forecasting)
Intelligent Digital (AI Self-Service & Agent Assist, High-Touch Interactions, Next-Gen Messaging)
ChannelLess® Architecture
Intelligent Reporting & Insights
Security & Compliance (HIPAA-compliant)
Glia's Use Cases
#1Overflow & Afterhours support
#2Online Banking Support
#3Virtual Branch operations
#4Loan Growth conversion
#5IT Helpdesk support
#6Deposit Growth & Retention
#7M&A Support
#8Customer service for Banks
#9Customer service for Healthcare
#10Customer service for Credit Unions
#11Customer service for Insurance
Glia Support Email & Customer service contact & Refund contact etc.
Here is the Glia support email for customer service: . More Contact, visit the contact us page(https://www.glia.com/contact-us)
Glia Company
Glia Company name: Glia Technologies, Inc. .
Glia Pricing
Glia Pricing Link: https://www.glia.com/pricing
Glia Facebook
Glia Facebook Link: https://www.facebook.com/GliaInc
Glia Youtube
Glia Youtube Link: https://www.youtube.com/c/DigitalCustomerService
Glia Linkedin
Glia Linkedin Link: https://www.linkedin.com/company/gliainc/
Glia Twitter
Glia Twitter Link: https://twitter.com/GliaInc
